Refund Policy

All our items are vintage or recycled unless otherwise stated. It is important to know that items will almost always show some degree of wear. Every item is inspected thoroughly with any major faults noted in the item description. If an item is faulty and listed incorrectly, a refund may be granted, provided the Vintage Sole swing tag has not been removed from the garment. We do not accept returns for poor fit or change of mind. Faulty items must be returned within 7 working days. If you have any queries, please contact us prior to buying and we will be happy to help.

When making a purchase through this website it is important to note that the entire transaction including selection, correspondence, and payment, must take place through the ecommerce site. Items purchased through the website cannot be exchanged for items at any of the physical retail locations - Vintage Sole Fitzroy, Vintage Sole Melbourne, or Vintage Sole Windsor.